Captaris Sets New Standard with RightFax 9.0 - Nov. 1, 2004

BELLEVUE, Wash. (PRNewswire) - BELLEVUE, Wash., Nov. 1 /PRNewswire-FirstCall/ -- Captaris Inc. , a leading Business Information Delivery Solutions provider, today announced the immediate availability of a major upgrade to its flagship product. RightFax 9.0 extends its market-leading enterprise fax and e-document delivery offerings with significant enhancements that offer the performance, security and scalability needed by today's enterprise of any size. By delivering reliable software that simplifies the user's experience, RightFax helps organizations rapidly improve efficiency and reduce costs through integrating and automating the flow of a full range of fax, paper and electronic documents and data. In addition, RightFax gives customers a clear migration path for enhanced e-document and business information delivery through seamless integrations with Teamplate business process workflow and Interchange content integration solutions.

"Electronic fax servers play a crucial role in today's information delivery infrastructure. This realization is propelling the continued growth in RightFax installations, both from new customer deployments and from expanding usage in existing customers' sites. With extensive feedback from our partners and customers, we have delivered the most robust enterprise fax and e-document delivery solution yet created in RightFax 9.0," said Jurgen Stephan, Vice President of Global Marketing, Captaris. "RightFax 9.0 offers quicker and easier deployment, simplified interfaces for more rapid adoption, and performance enhancements, all of which lead to increased returns on IT investments."

Organizations in many industries including healthcare, financial and mortgage services, manufacturing and government rely heavily on paper-based systems. Solutions built on RightFax allow organizations to convert paper-based data into electronic form, automating and streamlining costly and inefficient manual processes. According to the Davidson Consulting Computer-Based Fax Report (2003-2008), the fax server market grew at a respectable 8.3% annual growth rate over the last few years. In market share for fax servers, Captaris was once again pre-eminent, with a 24.6% share worldwide, beating other fax server providers by a factor of two and half.

RightFax has an extensive installed customer base that includes the entire Fortune 100, such as JPMorgan Chase, as well as other notable customers including Barnes & Noble, Carfax and Countrywide. It also has certified integrations with a breadth of leading software vendors such as Microsoft, Oracle, SAP, Xerox, HP and IBM Lotus.

Captaris continues to heavily invest in RightFax with the latest technology including Fax over IP, an open SQL database, integrated support for SMS as a document delivery type and the new RightFax Web Access module so that customers can rest assured that their RightFax investment is truly "future proof." Captaris RightFax delivers features and technology that serve enterprise customer needs today and can be used as the foundation to enhance their document delivery strategies in the future.

RightFax 9.0 Key Features and Benefits

-- Open Database -- leverages Microsoft SQL server to support the

scalability, reliability, performance and interoperability needs of

enterprise customers

-- RightFax Web Access (new Microsoft .NET-based Web client) -- provides

updated intuitive .NET-based Web interface for sending, receiving and

managing faxes to make it more robust and flexible for users as well as

easier to deploy for administrators

-- Expanded security and privacy capabilities -- provides two-tiered

administrative layers and restricts viewing of fax content by

administrators, tracks users who view a fax and disallows boards-level

binary file transfers, unless opted

-- Short Messaging Services (SMS) enhancements -- users can now create and

send SMS messages from various RightFax clients such as Outlook, Notes,

FaxUtil, etc. Also introduces functionality to send SMS messages in an

automated production fax environment and provides bi-directional SMS

text messaging to support global customers and improve usability

-- IBM Lotus Notes enhancements -- upgraded support for Lotus Notes R6.5

including iNotes, support for Lotus Notes clustering, enhanced

reporting, SecureDocs from Notes (certified delivery and encrypted

PDF), support for SMS, as well as a host of other enhancements to

simplify deployment and improve usability, security and reliability

-- Fax over IP (FoIP) -- supports Internet real-time faxing standard T.38

via Brooktrout's TR 1034 intelligent fax boards to provide a secure

on-ramp for organizations wishing to take advantage of FoIP

-- Do Not Fax/Do Not Dial -- supports anti-Spam measures and compliance

with FCC regulations TCPA and Junk Fax Protection Act by checking

outgoing faxes against a list of numbers to be blocked

"We have been eagerly waiting to deploy this significantly enhanced version of RightFax to our enterprise customers," said David Klein, President, Instant InfoSystems, a platinum reseller partner for Captaris. "RightFax 9.0 really delivers on meeting their demanding needs for lower total cost of ownership and higher ROI, including increased ease of use and administration, enhanced features to better support security and regulatory compliance and added value for their existing IT investments."

Pricing and Availability

RightFax 9.0 is immediately available through Captaris and its vast network of national resellers and international distributors for delivery starting November 5. Pricing starts at $1,995. For more information please contact http://www.captaris.com/contact_us/2193.html.

For more information on SNAPS, one of the leading RightFax integrators in the United State, visit: http://www.snapsinc.com. To obtain Brooktrout Fax Boards, visit: http://www.brooktroutfaxboards.com

eQuest and Fenestrae Deliver Complete Service Provider Solutions for Service Providers and Enterprises Globally

eQuest and Fenestrae Deliver Complete Service Provider Solutions for Service Providers and Enterprises Globally
Alignment provides integrated messaging and mobility, improving bottom-line results.

Gaithersburg, MD and The Hague, the Netherlands (PRWEB) November 1, 2004 -- eQuest Technologies, a leading systems integrator and software developer for Service Providers and Fenestrae, an independent software vendor providing mobility and http://www.fenestrae.com [messaging software] applications, have aligned to deliver complete solutions to http://www.eqinc.com [service providers] and enterprises. By teaming together, clients can benefit from eQuest’s deep expertise in architectural design and extensive experience in the development of proof of concepts for improved planning and execution resulting in enhanced solutions. The companies have agreed to share technologies, train engineers and cross-train consultants on solution offerings in order to provide early planning, tight integration, and rapid deployment to achieve customer benefits.

Fenestrae provides XML Web services-based mobile message applications to help Telcos and Service Providers increase average revenue per user, increase customer satisfaction, and prevent customer churn. Fenestrae’s “out of the box” deployments enable Telcos and Hosters to quickly roll-out messaging and mobility services as a highly valued service to Microsoft Hosted Exchange and Microsoft CRM customers. eQuest Technologies provides innovative solutions that increase productivity, drive new revenue, and deliver measurable bottom-line benefits. With extensive experience in the planning, design, deployment and support of data center optimization, customer management, provisioning and new hosted services solutions, eQuest Technologies offers skills and expertise required to build solutions that meet the real-world needs of service providers and enterprise customers around the world.

The partnership will allow eQuest to plan, deploy and support hosted solutions such as Microsoft Hosted Exchange or enterprise solutions such as Microsoft Exchange, while Fenestrae will mobilize the solution connecting users to text messaging and mobile alerts, real-time mobile access and mobile synchronization.
eQuest and Fenestrae share a depth of enterprise and service provider software and services knowledge and an aggressive approach to maintaining a technology edge, thus enabling them to provide significant value to client projects. Both firms actively work with Microsoft in early stage development on projects, including .NET, representing a solid foundation for collaboration and translating into enhanced solutions for customers.

“By bringing Fenestrae's mobile applications and eQuest’s services offering together we have significantly improved the value to our mutual customers,” explained eQuest Technologies CEO Steve Winter. “eQuest’s unique knowledge of designing and deploying Microsoft based data center solutions and Fenestrae’s ability to extend these solutions to the mobile user creates a unique opportunity for our customers to meet end-users needs with reliability while being very cost-effective.”

“Both partners deliver robust, scalable and reliable hosted messaging solutions based on the Microsoft Solution for Hosted Messaging and Collaboration,” said Micheline Germanos, Communications Sector, EMEA Web Services and Hosting Director, Microsoft Corp. “We are pleased that Fenestrae and eQuest have formalized their relationship further strengthening the partner ecosystem around Microsoft hosted mobility, messaging, and collaboration solutions for service providers and enterprises.”

“We have been impressed with eQuest’s practical and proven guidance on achieving quick and effective deployments for clients,” explained Nick Horslen, Vice President of Strategic Alliances with Fenestrae. “eQuest and Fenestrae are already working closely together with some clients and are seeing the benefits for ourselves, but most importantly, for our customers. Clients trust eQuest’s innovative solutions and services and as service providers and enterprises demand continues to grow for hosted messaging and mobility, we are pleased to be part of this improved customer offering.”

As information workers’ mobility grows, the demand for mobility solutions in is increasing. By providing a solution for SMS alerts and notifications, mobile access to email, calendar and contacts and over-the-air synchronization of personal information, small and medium size businesses can participate in the benefits mobility solutions bring, without the costs that would otherwise inhibit them. At the same time, enterprises can benefit from deployment expertise acquired through the more than 8,000 customer implementations deployed globally over the past decade.

About Fenestrae
Founded in 1990, Fenestrae provides enterprise-class software solutions that allow companies to securely integrate mobility, mobile messaging and fax for every business application and user. With over 8,000 customers worldwide, Fenestrae is a Microsoft Gold Certified Partner and has been supplying messaging solutions for Microsoft enterprise customers for over a decade. Headquartered in the Netherlands, with offices in the United States, United Kingdom, Germany, Spain and Hong Kong, Fenestrae's premier products are sold through a worldwide partner network covering more than 60 countries.

About eQuest Technologies
eQuest Technologies is an innovative systems integrator that delivers ground-breaking solutions and services to enterprises worldwide, enabling service providers to maximize the revenue potential of their business. eQuest Technologies’ solutions enable the rapid integration of customer relationship management, billing, service level management, and other lines of business applications. eQuest Technologies’ systems integration services include planning, design, deployment and worldwide support. eQuest’s Technologies’ customers gain by getting to market faster, expanding their customer base more rapidly, and building more margin into their business. Founded in 1998, privately held eQuest Technologies has delivered solutions and systems integration services to customers in the U.S., Canada, Europe, and Asia. eQuest Technologies is headquartered in the Washington DC Metro area of Gaithersburg, Maryland, and has operations in New York, Chicago, Kansas City, Hartford, Seattle and London (UK).

All product and company names herein may be trademarks of their respective owners.

Faxes to use IP networks in a ...

... new release of RightFax from Captaris Inc. in Bellevue, Wash. Version 9.0, available this week, includes an optional board from Brooktrout Inc. that slips into the Captaris fax server. The board handles the electrical differences between an Ethernet network and the public switched telephone network, while the Captaris software smoothes out the protocol conflicts so a fax that's designed to be transmitted only over the phone network can use IP as its transport mechanism. Matt Shoening, chief operating officer at Captaris, acknowledges that few fax-over-IP installations exist now, but he insists that they'll be here someday because centralized IP-based network administration cuts costs. RightFax 9.0 also adopts Microsoft SQL Server as its data store, upping capacity from 1 billion faxes to a virtually unlimited number.

...Talk about a confusuing article. This is from a Computerworld article 11-01-04....

For more information about Fax over IP, visit:
http://www.snapsinc.com